Privacy Policy

Introduction

Homecare Indemand ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the services and features you use. The personal information we collect may include:

• Name and contact information (such as email address, phone number, etc.)
• Business information (such as company name, job title, etc.)
• Content you provide (such as feedback, reviews, comments, etc.)
• Technical information (such as IP address, browser type, device information, etc.)

How We Use Your Information

We use the information we collect or receive:

• To provide, operate, and maintain our website
• To improve, personalize, and expand our website
• To understand and analyze how you use our website
• To develop new products, services, features, and functionality
• To communicate with you, either directly or through one of our partners, for customer service, updates, and other website-related purposes
• To send you emails and other communications
• To find and prevent fraud
• For compliance purposes, including enforcing our Terms of Service, or other legal rights

HIPAA Compliance

As a healthcare service provider, we are committed to maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of protected health information (PHI).

Our privacy practices regarding PHI are detailed in our Notice of Privacy Practices, which is available upon request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we have about you
• The right to request that we correct any personal information we have about you
• The right to request that we delete any personal information we have about you
• The right to opt-out of marketing communications
• The right to withdraw consent where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes.